Recently, a visiting family member spent almost every waking hour on our 3rd computer. Then it happened. The 3rd computer got infected with worms, viruses, spyware, who knows. It gets worse. Because our computers are all networked together, the infections jumped into my computer and bam, no more working computer.
After several failed attempts at cleaning it myself, I took my computer to EasyTech at Staples. I am a Staples fan; however, this wasn’t my favorite experience. They talked a great story about how they would fix it and more importantly, about customer service and communications. I ended up taking the lead on communications and timing, but now I have my computer back (and the power cord which they requested but forgot to give back, requiring an extra trip to the store to retrieve … and no apology from them).
Time to return to more regular blog posts. The computer works … mostly. It still gets funky at times and is slower and requires regular reboots. Guess it’s time to start thinking about a new computer … and locking down EVERY computer from visitor use.
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