Today I had a little spare time so I headed to the local Pontiac dealer to look at Pontiac Vibes. I've been thinking of buying a new car for quite a while. I don't need one, it's just that I kind of want one. I did work for General Motors for 20+ years, so I understand a little about car dealers. I'm not a typical buyer. I don't need a sales person. I just wanted to sit in the seat to see if it was comfortable. I already did all my research on line. So, a sales person comes up to me and I said I was just looking. He proceeded to talk and talk and talk about who knows what. I said I really didn't have any questions - just wanted to try out the seat and make sure it had automatic headlights (I can't remember to turn the switch off). Then I asked him what his best price was. Of course, he couldn't tell me a price - he just sells -- someone else does the price. He started to ask me for all kinds of personal information. I said no. I told him I didn't need anyone to call me and follow up. He got all riled up and said that's what he did - that's his job ... to sell. I said I didn't ask for a salesperson ... I just wanted the price and when/if I decided to buy, then I'd come find a sales person. He got all huffy. He did get me a price (which I know isn't the best price) and because he got huffy, when I do decide to buy -- it won't be from him.
Why can't I set the expectations for my sale as opposed to a salesperson trying to set them for me?
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